Textbooks and Bookstores

• Access is provided automatically for every student on the roster on the first day of class.
• Students are able to access the content for 14 days with no initial payment, during which time they can opt out if they choose.
• Students who do not opt out will retain their digital access and will have the access charge billed to their student account approximately three weeks after the start of the course.
• Students who choose to opt out will need to independently purchase a copy of the textbook and/or associated access programs.
• Students who drop the course prior to the census date are automatically opted out and are not billed. (For more information on census dates, see the Financial Aid Policies webpage.)

• Toggle Content

  How do students know they don’t have to purchase a traditional textbook?

  For sections using FDIA, the textbook updater will add the note “Log Into D2L to Access Your Course Materials”. In addition, faculty must add a note about FDIA in the Materials item on their section syllabus, and email the students to inform them about the use of FDIA in the class, the opt out date, etc. For the syllabus, the FDIA information must be listed first in the Materials section to ensure that students don’t overlook it. The goal is to prevent students from purchasing a traditional textbook and potentially have difficulty returning it when they discover that a cheaper ebook is available to them through FDIA.

• Toggle Content

  Why would a student opt out of FDIA?

  For the majority of students, it isn’t beneficial to opt out of FDIA. In some cases, opting out will limit a student’s ability to complete their assignments. If a student had extended access to the same course materials and the access is good through the semester, they might want to opt out. It is rare that a student can find the course materials at a lower rate but that would also be a reason they might want to opt out. Students considering opting out should have a discussion with their instructor first to ensure they are aware of the implications for not having access through FDIA.

• Toggle Content

  Do students need to access the materials before the opt out date?

  Yes. Whether they want to retain their access or opt out, students must access the materials through D2L prior to the opt out date. Students who don’t access the materials prior to the opt out date will not be able to access the materials without assistance from Barnes & Noble College (BNC) to have their access restored.

• Toggle Content

  How will the charge for the FDIA access show up on the student’s bill? Will it be covered by Financial Aid or will they have to pay out of pocket?

  That will depend on a few factors, including when BNC pulls the data, when FA is disbursed, and the student’s FA status.

  • If the student has financial aid, it will be applied to the charge for the course materials unless the FA is disbursed prior to the charge being added to the student’s bill. If this occurs, the student will need to make the payment on their account once the charge is posted.
  • If the student is in a payment plan, the payment plan will adjust to reflect the added charge. If the student has already paid their balance, they will need to make an additional payment on their account once the charge is posted.
  • For High School students participating in traditional dual enrollment, the FDIA charge will be applied to their student account like the other students in their class. The dual enrollment student will need to consult with their high school about reimbursement or payment of the FDIA textbook expenses.
  • For High School Advantage sections using FDIA, the students are not charged. The costs are paid by the high schools/districts.
• Toggle Content

  What is the difference between Inclusive Access and First Day Inclusive Access?

  The idea is the same with students having access to their course materials on the first day of class. First Day Inclusive Access is exclusive to BNC and this makes a smoother transaction for the student. With other inclusive access programs, students go directly through the publisher to access the materials, and their access may be extended beyond one semester.

• Toggle Content

  Are students able to purchase a paper copy of the course materials?

  BNC will provide a physical copy for ADA accommodations. For students who don’t need to have a physical copy but would prefer one, they should go through the publisher to obtain a copy at an additional cost. Some publishers provide a hyperlink within the digital materials to make that purchase, others do not.

• Toggle Content

  If the student is dropped from the course, will they get charged for the FDIA access?

  If the student withdraws from the class prior to enrollment verification, or if they are dropped from the class as a result of the enrollment verification process, they will not be charged for the FDIA access. Students are dropped for enrollment verification, and then the next business day is when BNC pulls the data for billing purposes.

• Toggle Content

  If a student is dropped from the course, will they still have access to the course materials?

  No, by the time that BNC pulls the data for billing, student’s access to the course materials will be disabled.

• Toggle Content

  If a student moves from one section that was not using FDIA to another section that is using FDIA, will they be able to have access to the course materials through FDIA?

  Assuming the change is made prior to the opt out date, the student will still be able to participate but they must access the materials prior to the opt out date.

• Toggle Content

  If a student moves from a section that was using FDIA, to another section that is not using FDIA, what should they do?

  Assuming the section change is made prior to the enrollment verification date, the student will automatically be excluded from the report for billing. The student should purchase the course materials for their new section. They won’t have access to the course materials through FDIA while enrolled in another section of the course that is not participating.

• Toggle Content

  For MATH sections using MyMathLab or STAT sections using MyStatLab, do the students need to register within MyMathLab?

  All students using courseware materials will be required to click the link in D2L and create an account within the publisher’s platform. For Pearson’s integration, students will be prompted to link their D2L account with their Pearson MyLab account to ensure seamless access.

• An average of 35 to 50% savings over the price for printed textbooks.
• Deferred student billing direct to the student account, meaning students can pay using their financial aid, payment plan or online payment on their account.
• Course textbooks and associated access programs are available on day one through D2L.
• Increased interaction with course content, leading to greater success in the course. Built-in features include highlighting, annotating, bookmarking and print options.

• Reduce the cost of course textbooks and associated access programs.
• Ensure all students have access to the materials on the first day of class.
• Improve student learning of course outcomes, thereby increasing pass rates.

An alarming percentage of students choose to forego obtaining course materials, putting their academic success at risk. One of the main reasons is the high price of textbooks. The cost of traditional, physical textbooks have skyrocketed. Used textbooks and rentals are also increasing in price and decreasing in availability, as sales of new textbooks decline. These factors make it more difficult for students to obtain and afford the required materials.

• Inclusive Access breaks that cycle by consolidating purchases to achieve lower prices.
• Because of lower logistical and production costs, digital course content is less expensive than physical textbooks. There are no restrictions on quantity, and no shipping or storage costs.
• Inclusive Access materials can be updated easily. Every student has access to the most current version.
• Deferred payment also allows students to utilize their financial aid or payment plan.
• It ends the educational disenfranchisement of waitlisted students waiting to purchase their course materials, because if admitted to the class, they have immediate access to the course materials.

• No restraint on academic freedom. Instructors choose the textbooks.
• Ability to manage content and even add their own in some platforms.
• Students can begin online homework assignments on first day of class.
• Ability to integrate in D2L for single sign-on access.
• Instructor analytics on student engagement and success.

Barnes & Noble College (formerly known as MBS) Online Bookstore

• Toggle Content

  What are the benefits of the Barnes & Noble College online bookstore?

  Convenience of online shopping.

  All purchasing options are available for each titled listed on one screen.

  • New books, with a guaranteed buyback, if available
  • Used books, with a guaranteed buyback, if available
  • E-Book/Digital books
  • Rental books
  • Books available on the Marketplace

  Option to use available financial aid, up to $600, to purchase required book(s).

  When navigating to the Barnes & Noble College online bookstore through your Banner Self Service account, your class schedule is automatically populated - no searching for your courses.

  Easy buyback and rental returns through pre-paid shipping labels printed from your Barnes & Noble account or through on-campus buyback where Barnes & Noble College representatives will buy back your guaranteed buyback book(s), or books obtained from other vendors, if approved for buyback. Rental books may also be returned during the on-campus buyback, which takes place at the end of fall and spring semesters.

• Toggle Content

  How long will it take to receive my books from Barnes & Noble College? Where will my books ship to?

  Books are shipped same day if ordered before noon CST. Books typically take 2 days without needing express options. Books will be shipped to the address entered by the student in their Barnes & Noble College account - the address is not tied to the Banner address. Books may be shipped to a P.O. Box.

• Toggle Content

  I can't find my book on the Barnes & Noble College online bookstore.

  All courses have information regarding the textbooks for the course - either the adopted text, no text required, text to be provided, or a link to the Open Education Resource (OER) where the student can get the free textbook. If you cannot find your course, please contact the LCC Help Desk (option 0) at 517-483-5221 or toll free 1-800-644-4522 choose option 3.

• Toggle Content

  Will course packs be available through Barnes & Noble College?

  Some course packs may be available for purchase through the online bookstore. If not available through the bookstore, a note stating such will appear on the site.

• Toggle Content

  What type of books are available through Barnes & Noble College?

  • New, with a guaranteed buyback price, if applicable.
  • Used, if available (new editions will not have used stock available) also with a guaranteed buyback price, if applicable.
  • E-book/Digital, if the publisher has this option for the specific book.
  • Rental, if available.
  • A link to the Marketplace and the lowest price available on the Marketplace, if available.
• Toggle Content

  What if I need to return my book?

  Barnes & Noble College return policy:

  • Course materials must be returned within two weeks after class start date or within 21 days of date shipped, whichever is later.
  • New course material must be returned in new, unopened condition in order to receive a full refund.
  • All components of a packaged item must come back together, unopened, and in the original shrink wrap to receive credit.
  • Loose leaf items must be in the original shrink-wrap.
  • CDs, diskettes, Info Trac pass codes (Internet pass codes included with your textbook) and software included with a book or sold alone must be intact, in the original packaging or it will be non-refundable.
  • All components of an item must come back in the same shipment to receive credit.
  • Books damaged in shipping may not be eligible for full refund.
  • Electronic content like access key codes, eBooks, etc. are non-refundable.
  • Shipping costs are non-refundable.
• Toggle Content

  How do I sell my textbook back or return my rental?

  Barnes & Noble College has a virtual buy back program.  Students should visit the BNC bookstore and click on Sell Textbooks at the bottom of the webpage, and login to begin the process. From there, they can discover the buy back price, print out a pre-paid shipping label (offsets the amount of buyback received) to send back books for either buyback or rental.

• Toggle Content

  Use of Financial Aid on the Barnes & Noble College online bookstore.

  What is a Financial Aid Book Voucher?

  Some financial aid students are eligible to receive money for the purchase of books as an advance of their financial aid award. Each semester, eligible students may have access to a Financial Aid Book Voucher, of up to $600, as an advance, from LCC, of their financial aid. The Financial Aid Book Voucher enables the student to purchase books from Barnes & Noble College. The actual amount of the Financial Aid Book Voucher utilized will be charged to the student's account. If a student loses eligibility for financial aid after the charges have been applied to the student account, the student is responsible for paying those charges.

  I don't want to purchase my textbooks from the Barnes & Noble College.

  There is no obligation to purchase your textbooks from Barnes & Noble College. Students can purchase their books wherever they wish. However, students who wish to take advantage of the convenience of a Financial Aid Book Voucher to purchase their books can only do so through the Barnes & Noble College online bookstore. The student may use their Financial Aid Book Voucher for the following book options, if the option is available for the requested text:

  • New books, with a guaranteed buyback
  • Used books, with a guaranteed buyback
  • E-Book/Digital books
  • Rental books
  • Books available on the Marketplace

  How is the Financial Aid Book Voucher calculated?

  A student with authorized aid greater than the balance owed for tuition, fees, and supply advance is eligible to receive a Financial Aid Book Voucher. The balance of the authorized aid, up to $600, will be credited as a Book Voucher on the Barnes & Noble College online bookstore.

  • Example 1 - a student has authorized aid of $2,500 and tuition and fees outstanding of $1,100 and a $250 Supply Advance. The balance of authorized aid is $2,500 - $1,100 - $250 = $1,150 - the student is eligible for the full $600 Book Voucher.
  • Example 2 - a student has authorized aid of $2,000 and tuition and fees of $1,300 and a $250 Supply Advance. The balance of authorized aid is $2,000 - $1,300 - $250 = $450 - the student is eligible for a $450 Book Voucher.
  • Example 3 - a student has authorized aid of $1,200 and tuition and fees outstanding of $1,100 and a $100 Supply Advance. The full authorized aid has been used ($1,200 - $1,100 - $100 = $0); therefore, no Book Voucher would be available.

  I have all my textbooks and did not use my full Financial Aid Book Voucher - Can I have the balance for other educational expenses?

  The Financial Aid Book Voucher is only for the purchase of books.

  I have technical questions regarding Barnes & Noble College such as:

  • How to access the online bookstore.
  • How to navigate and use the site.
  • Login issues with Barnes & Noble College or Banner Self Service.
  • Other technical issues regarding LCC or Barnes & Noble College.

  Please contact the LCC Help Desk (option 0) at 517-483-5221 or toll free 1-800-644-4522 choose option 3.

  I have questions about the Financial Aid Book Voucher or Supply Advance such as:

  • Am I eligible to receive a Book Voucher?
  • Is the Book Voucher amount correct?
  • When will the Book Voucher and Supply Advance be available?

  Please visit the StarZone or call (517) 483-1200 (option 1).