What is State Authorization?
State Authorization allows Lansing Community College (LCC) to offer postsecondary distance educational activities. The State Authorization Reciprocity Agreement (SARA) is agreement between two or more States that authorizes an institution located and legally authorized in a State covered by the agreement to provide postsecondary education through distance education or correspondence courses to students located in other States covered by the agreement and cannot prohibit any member State of the agreement from enforcing its own general-purpose State laws and regulations outside of the State authorization of distance education. Institutions participating in SARA can offer postsecondary educational opportunities in all 49 SARA member states - including the District of Columbia, U.S. Virgin Islands and Puerto Rico - without having to seek separate approval. All states other than California participate in SARA (as an accredited public institution, LCC is exempt from approval by the California Bureau of Private Postsecondary Education). Participation in SARA is voluntary and is intended to simplify the process for students who desire to take online courses offered by postsecondary institutions in another state.
LCC is a participating member of SARA, and therefore authorized to offer postsecondary distance education to persons residing in member states in accordance with SARA established policies and standards.
Student Complaint Information
Lansing Community College is devoted to your success and is here to support you with any complaints, concerns or problems you may encounter as a student. The College tracks, monitors and evaluates student complaints and appeals in order to make institutional improvements to better serve you.
Filling Complaints with LCC
Students are required to first attempt to resolve complaints through appropriate channels within Lansing Community College. Online distance education students must first seek resolution through the Student Appeals & Compliant Procedure.
LCC online distance education students wishing to file a formal complaint must first seek resolution through General Student Complaints Form.
Filing Complaints with Michigan State Portal Entity
If a complaint cannot be resolved internally after exhausting the General Complaint procedure, online distance education students may file a complaint with the Michigan State Portal Entity that has jurisdiction over Michigan SARA-approved institutions.
Filing Complaints with Other States
Online distance education students unable to resolve concerns internally using the General Complaint procedure, or if the Michigan State Portal Entity had not resolved the issue, students may file a complaint with the PDF FileState Agency in your state.
Filling Complaints with Higher Learning Commission
The Higher Learning Commission (HLC) will accept complaints related to general practices that may affect accreditation. For further information regarding the complaint procedure, visit the Higher Learning Commission website or contact them directly at 230 South LaSalle Street, Suite 7-500, Chicago, IL 60604-1411.
Lansing Community College (LCC) offers several associate degree and certificate programs both face-to-face and online that prepare students for professional licensure or certification within the state of Michigan. There may be a need for additional education requirements or special authorization from the professional licensing or certification agencies located outside the state of Michigan. Lansing Community College has not made a determination of whether the programs or courses meet the educational prerequisites for professional licensure or certification in any location outside the state of Michigan. Students considering a program or course that leads to a professional license or certification should seek guidance from the appropriate licensing agency where you are located before beginning a program at Lansing Community College.
International students are advised to understand the rules, regulations, and requirements related to online distance education programs in their country of residence; if the country will recognize an online degree; whether the program meets licensure or certification requirements in the country; and if the country charges any additional withholdings, taxes or fees affiliated with online distance education programs.