The Testing Support Office (GB 2227) is available to faculty who require their student(s) to take an exam outside of the classroom. If you teach an online course or have a student who needs to make up an exam you can utilize the resources of the Testing Support Office.
Online Course Test Proctoring
Online instructors who have exams that need to be proctored should follow these guidelines:
- Instruct students they can test at these locations:
- Downtown Campus - Testing Center (GB 2228)
- West Campus Student Services
- Livingston County Center
- ONLINE COURSES ONLY: The Testing Support Office will send your tests off-campus to students who have successfully set up a proctor. Inform your students that they can find instruction as to how to do this by visiting our website, www.lcc.edu/testing, and clicking on Course Testing.
- All online course exams must be submitted to the Main Campus Testing Support Office. We will send exams to West Campus, Livingston County Center, and all approved proctored locations.
- Students in hybrid courses cannot test off campus.
- Exams should be dropped off at least 3 business days prior to the test availability date. This is to ensure processing time for exams that need to go to students testing off campus.
- Exams must be dropped off in person by the instructor or department staff member. The only exception are tests that are entirely on Desire2Learn (meaning no attachments) which can be emailed directly to our online support office. Instructions on emailing online exams
- Test extensions can be done over the phone (517-267-5503) or through email, email@example.com. We will not administer a test that is past the completion date without approval from the instructor.
- Exams completed at main campus must be picked up in person in the Testing Support Office (GB 2227). Exams completed off campus or at an extension center will be emailed to the instructor.
Test proctoring is available for make-up tests for face-to-face courses, but there is a limit to the number of tests that can be dropped off.
- Only five exams (per test/per section) can be dropped off. Please ask to speak to a manager if you need an exception to the limit of 5.
- Be sure to have one coversheet for each test. (coversheets can be completed online or filled out in the Testing Support Office.
- Make sure the coversheet is complete with each field filled out.
- Exams must be dropped off in person by the instructor or department staff member. The only exception are tests that are entirely on Desire2Learn (meaning no attachments) which can be emailed directly to our online support office.
Instruction on emailing online exams
- Completed exams must be picked up in person
Proctor setup for online students testing off-campus
- After submitting tests to the Testing Support Office, Instructors do not need to do anything for their students exams to be sent off campus. However, please inform your students who do need to set up a proctor that they will need to find a site in their area and fill out a request form. Please refer students to our Frequently Asked Questions page for instructions.
- Also, we require that tests are submitted at least 3 business days before the availability date in part to ensure that they are sent to proctor sites in time for students to take.
- NOTE: Students who are testing on campus DO NOT need to contact us to set up a proctor or an appointment. Their tests will be available on a walk-in basis after they are submitted and processed.
Students with testing accommodations
Testing Services proctors exams for students with the extended testing time and quiet room accommodations.
- Student accommodations can be established through the Center for Student Access.
Requirements for Service
Each individual exam (i.e. each student's exam) should have its own complete and accurate coversheet. We also encourage instructors to review our PDF FileFaculty Guidelines.
When a Student is Caught Cheating
When an incident occurs, Testing Services will submit a detailed description of the incident in the form of an incident report. This report will be emailed to the instructor and the appropriate Associate Dean. A report will also be submitted to the Office of Student Compliance. In addition to the action the instructor chooses to pursue, the student will be required to meet with Student Compliance. Instructors will have the option to provide input to Student Compliance regarding the incident report. Normally we will have a video recording available to view depending on the type of incident.
What to Tell Your Students
In order to serve students to the best of our ability, we ask that instructors inform their students on how they can be prepared to test at the Testing Center.
- Tests will be given out up to one hour before closing time.
- Our testing hours, in general, are:
- Monday-Tuesday 8 am - 7 pm (close at 8 pm)
- Wednesday-Thursday - 8am - 6 pm (close at 7 pm)
- Friday - 8 am - 3 pm (close at 4pm)
- Saturday - 9am - 3pm (close at 4 pm)
- Be sure to check our current hours.
- Our testing hours, in general, are:
- A picture ID is required to test
- Students may not leave the testing room until they are finished with their exam. Encourage them to consider using the restroom before they come to the Course Testing Center.
- Students should know this information:
- Instructor Name
- Course code (e.g. PSYC200, BIOL120)
- Test Name (e.g. Test 1, Midterm, Quiz4)
- Cell phones, smart watches, and other electronic devices are prohibited in the testing room. Cell phone lockers and cubbies for storage are available in the testing center lobby.
In addition, always refer students to our Course Testing Page
Services Not Provided for Faculty
- Exams for entire class groups that meet face to face
- Score entry for courses
- Exam grading
- Course evaluations
- Collecting or returning student journals, homework, and/or projects