How will LCC notify me of an emergency situation?
In an effort to keep the College community informed and able to effectively respond, the College employs several notification systems to quickly communicate urgent information to the College community. These methods of communication allows the Department of Public Safety or the Incident Command Team (ICT) to send out time-sensitive information such as timely warning notices, emergency notifications regarding significant occurring or imminent impacts to the College or campus and campus evacuations or closures of the College community.
Notification methods that are used include, but may not be limited to, the following:
Public Address Systems
- Downtown and West campuses - The College utilizes Siemens’ fire system, which includes a public address (PA) feature. The public address system is accessible to the LCC Department of Public Safety. The DPS dispatcher is able to send an “all-campus” PA announcement to the West and Downtown campuses separately or simultaneously. It is also possible to use the PA system to separately address individual buildings in the Downtown Campus. The PA system also automatically announces a prerecorded evacuation message whenever the fire alarm is activated. The evacuation message can be overridden by the DPS dispatch with a live PA announcement when needed.
- The Downtown Campus has an outdoor bell tower with PA announcement capabilities.
- Aviation Maintenance Technology Center in Mason - The Deputy Incident Commander or designee is charged with using the PA system of the building to broadcast notification to the Aviation Maintenance Technology Center.
- LCC East and Livingston County Center – LCC East and the Livingston County Center use SA Announce to provide PA announcements from and to the Cisco VoIP telephone system.
LCC Emergency Alert System (LCC-EAS), driven by RAVE Alert
- The LCC-EAS is used to alert people to a current or imminent threat, emergency incident, or urgent situation (e.g., power outage in a building, criminal incidents or activity, weather emergencies) related to the College to ensure the safety and security of those in the vicinity.
- A notification can be sent to a College or private email, any text capable cell phone, or text-to-voice audio. LCC students and employees are automatically opted-in to receive alerts. Student and employee contact information is updated daily from the Banner ERP System using the latest contact information, If there is a problem with receipt of messages, employees and students are encouraged to contact the ITS Help Desk (517-483-5221 or firstname.lastname@example.org) for resolution.
- Anyone in the community can register for LCC-EAS, by accessing www.getrave.com and specifying Lansing Community College.
- Notifications can target selected groups, for example, all on a specific campus or just employees or just students or to everyone at the same time.
College Website/College Monitors/Social Media
- It is possible to extend messaging to the LCC website, to College-wide monitors, and to the LCC Twitter and Facebook accounts when the situation warrants. The Director of Public Relations, part of the ICT, works closely with the LCC Marketing and Information Technology Services (ITS) or services to activate these methods when determined necessary by severity or urgency of the incident.
- If notification needs to be made to individuals or organizations outside the College community, communication can be made via director of public relations, in coordination with the Incident Command Team (ICT), as deemed appropriate.
- If there is a scheduled building outage or other operational notice that must be communicated in a timely manner but is not an emergency, the college uses its weekly operations email to all employees.
- The Star is a weekly, official newsletter emailed to employees. It contains general college announcements, including emergency preparedness messaging, safety reminders and upcoming related events.
- The Top 10 is a monthly, official newsletter emailed to students. It captures important news including emergency preparedness and safety information. It also has a presence at lcc.edu/students, under “News You Can Use.”