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Office Administration Program

Program Analysis: Information for Students in Eliminated Programs

Employers require workers who are highly skilled, creative, and able to adapt quickly to new technology and procedures. The office professional will continue to assume a wider range of responsibilities once reserved for managerial staff. The core responsibilities have remained much the same: performing and coordinating an office's administrative activities and storing, retrieving, and integrating information for staff and customers.

High school graduates who have basic office skills may qualify for entry-level positions. However, employers increasingly require extensive knowledge of software applications, such as word processing, spreadsheets and database management. Office professionals need skills in keyboarding, written and oral communication, interpersonal skills, organizational or management ability, and the ability to work independently. As technology evolves, education, retraining, and continuing education will remain essential. Today's office needs workers who are adaptable, versatile and ready to take on the challenges of new and ever-changing technologies.

What skills are needed?

Administrative assistants need to be able to performs administrative and office support activities for multiple supervisors. Duties may include answering telephone calls, receiving and directing visitors, word processing, filing, and faxing. Extensive software skills are required, as well as Internet research abilities and strong communication skills.


There are various job titles within the office administration profession. Position descriptions will vary depending on job title, and whether you work in a large or small office. Employment categories may include administrative, receptionist, data entry, customer service, and medical or legal related positions.

Administrative assistants must be highly organized and able to work independently. They need strong secretarial skills. They need computer skills to deal with budgets, word processing, and desktop publishing. Good writing and analytical skills are a requirement. Administrative assistants often must talk to clients or discuss problems with other staff members. They must work easily with other people.


Office professionals can fill a variety of positions. Many offices are fast-paced with deadlines that need to be met. Strong interpersonal skills are essential in most positions. Administrative assistants work in many kinds of offices. Most administrative assistants work thirty to forty hours per week. Some employers allow administrative assistants to work flexible schedules.

What certificates and degrees can you get from LCC for a career in Office Administration?

The Office Administration curriculum is designed so you can start with a certificate of completion or achievement. The classes on the certificates will then count towards the associate degree. Currently you can earn an Administrative Office Technology (Curriculum Code 0114) or Administrative Office Management (Curriculum Code 1044) associate degree.

Who do you contact for more information?

Tamora Jones - 186 Gannon Building - - (517) 483-1546

Computer Information Technologies

Computer Information Technologies
West Campus, M103.4
Phone: (517) 267-6406
Additional contact information »

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