A New Approach to Refunds:
LCC Partners With Higher One
Lansing Community College is partnering with Higher One to provide students faster, more convenient access to financial aid and school refunds.
Founded in 2000, Higher One provides higher education institutions and their students with efficient, convenient and easy-to-use solutions to handle financial disbursements. To date, Higher One has disbursed over $6 billion dollars in refunds for its clients to more than 2,000,000 students, faculty, and staff at distinguished public and private higher education institutions throughout the country.
How will LCC refunds be delivered to students?
Each registered LCC student will receive a Lansing CC Debit Card. Your card will arrive in the mail at your primary address on file with LCC. To receive your refund, you must activate your refund preference using the Lansing CC Debit Card. During the refund activation process, you will choose how to receive your refund money. If you want faster access to your funds, simply choose to have your refunds deposited directly into your Higher One checking account. You will activate your card and make your refund selection online. Higher One will mail cards beginning November 27, 2009.
What are my options for receiving all student refunds, including financial aid refunds?
Your options include having your refund:
- Directly deposited to your Higher One checking account (OneAccount) - Easy Refund (one business day).
- Deposited to another bank of your choice (3 - 5 business days).
What is the OneAccount?
The OneAccount from Higher One is a fully functioning FDIC insured checking account that allows you to access your student refunds quicker and easier than ever before. The OneAccount has no minimum balance, no monthly fees, and free Internet banking features. With it, you can use your Lansing CC Debit Card to make purchases anywhere Debit MasterCard is accepted.
What are the advantages of having my refunds deposited directly to my OneAccount?
- Easy Refund (depositing your refund to your OneAccount) is the quickest way to gain access to your money. In order to have your refund directly deposited, activate your OneAccount as soon as possible.
- You can use the Lansing CC Debit Card as a Debit MasterCard (NOT A CREDIT CARD) to make purchases at all Debit MasterCard locations, access cash at an ATM, pay bills, send money electronically and so much more.
- There is no charge to you for receiving your refund directly in your LCC OneAccount. There is no monthly fee or minimum balance for the OneAccount. Additionally, there is no charge for using
your card as a debit card or when you make withdraws from one of the 4 Higher One ATMs located on campus (2 at Main, one at East, one at West).
View map of ATM locations
How will I know when my refund has been deposited to my OneAccount?
You will receive an email when your refund has been directly deposited to your OneAccount. Additionally, you will be able to see details of your OneAccount by accessing your OneAccount Statement on the website. You may also sign up to receive a text message directly to your cell phone.
Can I have my refund deposited to another bank account?
If you choose to have your refund deposited to a bank of your choice, this transfer may take 2-3 business days from the day the college releases the funds. In order to have your refund deposited to your bank, you must first activate your refund preference with the Lansing CC Debit Card at www.LansingCCDebitCard.com. For this option, you will need to complete, print and mail the third party form to the designated address. This form is available on www.LansingCCDebitCard.com.
Why is the Debit MasterCard logo on the new Lansing CC Debit Card?
The Lansing CC Debit Card is the card you use to access your funds if you choose to accept the OneAccount. With the Debit MasterCard logo on it, you can use the card as a debit card wherever Debit MasterCard is accepted. There are no fees charged when doing so.
Please note: The card is NOT a credit card. It is a DEBIT card. That means funds must be available in the checking account when the card is used.
What will happen to my refund if I don't activate my Lansing CC Debit Card?
Refund checks will be mailed within 21 days as required by Title IV regulations.
What do I do if I did not receive my Lansing CC Debit Card in the mail?
You may log on to
www.LansingCCDebitCard.com and use the "Where's my Card" self help feature that will provide you with the real time status of your card. Or, you may
contact Student Finance at LCC.
What if I have additional questions?
For more information about the Lansing CC Debit Card and refunds, please visit wwwLansingCCDebitCard.com/easyhelp.
