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Library at Lansing Community College

Frequently Asked Questions (FAQ)

   
 

How can I find articles?

The best way is to check the Library's subscription databases. The LCC Library subscribes to over 100 research databases. Many of these allow you to search for magazine, journal and newspaper articles. The full text of articles is available in many databases. For more information on finding articles, see Need Help Finding Articles?.

How do I arrange to borrow audiovisual equipment?

The Library does not check out audiovisual equipment. However, AV Services checks out audiovisual equipment to LCC employees. For details, call AV services at 517.483.1715 or visit the AV Services webpage.

How can I find books?

The best way is to check the library catalog. Books are available both in print and electronic format. For step by step instructions on finding books, see Need Help Finding Books?.

How can I improve my search results using Boolean Operators/Connectors & / or parentheses?

The parentheses are used in Boolean searching to indicate when a separate search should be processed. Sort of like math. For example if I am looking for articles about eating disorders and children or teens I would enter my search like this:

"eating disorders" AND (children OR teens)

The computer will look for the phrase "eating disorders" and find a number of hits. Then the computer searches for the word children in an article OR the word teens -- the OR searches for either one of the words or for both words! Once the computer has found hits for children or teens then it combines it with the number of hits for "eating disorders".

Think of it like a math problem:

2 + (2 x 4) = 10
2 + 2 x 4 = 16

Two different results. In the first example the computer processes the search inside the parentheses then combines it with the other parts of the search. In the second example the computer processes the search just like it is entered, from left to right.

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How can I find career information?

You can find career information in library research databases which contain articles from magazines, newspapers and journals. For example, in the research database, General OneFile, you can find articles about veterinary and animal health technicians by doing a search with the following steps:

  1. Go to the LCC Library website www.lcc.edu/library

  2. Click on Find Articles.

  3. Click on Research Databases.

  4. Click on the letter "G" at the top of the screen.

  5. Scroll down and click on General OneFile.

  6. Click in the Entry box and enter search terms (for example: animal health technician)

  7. Click on the Search button or press the enter key.

  8. Click on View or Narrow to see article references. Full-text articles will have a view text and retrieval choices link.

  9. To print, click on the print button in the blue margin on the left, then click OK in the print box.

Also, you may want to look in a database called Career & Technical Education. This database has articles from trade magazines and journals. You may also wish to use a Web search engine like GOOGLE <http://www.google.com>. By using a search strategy like "veterinary technician" and career I found many websites.

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How do I cite an electronic resource in APA or MLA format?

Here are a couple of ways to link to information on how to cite electronic resources using APA or MLA format:

Citing Sources Guide. Citing Sources: MLA and APA shows how to cite print, online, and media sources in MLA and APA style with sections on both in-text citation and creating a Works Cited or References list.

Internet Bookmark Collection. The library provides links to a number of World Wide Web sites with information and examples of how to document online sources on our Style Guides Internet Bookmark

Research Guides. The electronic versions of many of the library's research guides, including how to cite electronic sources for APA and MLA, are available on the library's website on the Research Guides and Handouts webpage in the section, Citation Handouts. These guides are also available in print at the library Reference Desk.

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I take classes at the Clinton County Center, LCC East, the Livingston Center at Parker Campus, or West Campus. How can I have books from the library's collection sent there?

Please read information about LCC Library's materials delivery service.

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How do I find credible / reliable online sources?

One way to find credible online sources is to use the library's research databases. The library subscribes to over 100 online databases and makes them available via the library's website. Many of these databases provide magazine, newspaper and journal articles that have been previously published in print.

The articles you find in the databases are considered credible and reliable because the articles go through an editorial and fact-checking process before they are published. Publishers of magazines, newspapers and journals publish information that is written by qualified or credentialed authors, and employ editing staff who check the articles for accuracy.

To get started, try General OneFile, a research database which covers a wide range of topics. If you are off campus you will need to enter your LCC TUID and password.

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How can I access eAudiobooks?

You can access hundreds of eAudiobooks through the LCC Library Catalog when searching by author, title, subject, or keyword. For more information, see eAudiobooks.

List of eAudiobooks available at LCC Library This symbol repesents eAudiobooks in the library catalog. From the Advanced Search tab, you can limit your search by format to eAudiobooks. Once you find an eAudiobook, you can play it or check it out and download it to your computer. This gives you access to the eAudiobook for 21 days. You can check out up to 10 eAudiobooks at a time.

To check out an eAudiobook, you need to create a free account. The Library's website has directions for doing this at: www.lcc.edu/library/off-campus-class-services/netlibrary.aspx

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How can I access electronic books?

You can access thousands of electronic books through the LCC Library catalog and research databases. You can search for an electronic book on the webpage Electronic Journals & Books.

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I have the citation for an article. How can I get the full text?

If only an abstract or citation of an article is available in the research database you are searching, look for one of the links below to search for the full text in a different database:

Full-Text Options

Check for Full Text via Article Linker

Find Full text

The Find Articles web page also provides options to search for the full text of an article.

Electronic Journals & Books Check to see if the journal the article appears in is available in a different database.

Library Catalog Check to see if the library has a paper or microfilm copy of the magazine or journal.

Interlibrary Loan Request a copy of the article from another library. LCC affiliated users only.

Area Libraries Check the library catalogs of other libraries to see if they subscribe to the magazine, journal, or newspaper article you need.

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How can I narrow down Internet searches to improve my search results?

The tips below are general search features that apply to many search engines. Reading the search engine's Help section will tell you what features that particular site uses.

  1. Read and use Help information. This part of the search engine will describe search features and how to apply them.

  2. Use phrase searching. Put phrases in double quotes:

  3. "Lansing Lugnuts" retrieves documents including this phrase

    Lansing Lugnuts may retrieve documents with the word Lansing or the word Lugnuts

  4. Use wildcards Add an asterisk (*) after at least the first three letters of a word to retrieve sites including any words beginning with those letters. Use a wildcard to retrieve both singular and plural forms of a word or when you aren't sure how to spell a word: Mackina* retrieves both Mackinac and Mackinaw

  5. Use "include" and "exclude" commands. A plus (+) sign in front of a word indicates the word must appear in all sites retrieved. A minus (-) sign indicates the word must not appear in any site.

  6. +Mackinac +Mackinaw retrieves documents including both words

    +Mackinac -Mackinaw retrieves documents including Mackinac but not Mackinaw

  7. Use logical (Boolean) operators In AltaVista, use these in Advanced Searches. Logical operators are certain words that can be used to indicate inclusion, exclusion, or word proximity. Some common logical operators are OR, AND, and AND NOT.

  8. cats or dogs retrieves documents containing the word cats or the word dogs

    cats and dogs retrieves documents containing both words

    pets not dogs retrieves documents including the word pets but not the word dogs

  9. Limit by domain in an Internet address or URL, the domain is an indication of the type of website. Some common domains are edu (education), com (commercial), gov (government) and org (nonprofit organization).

    domain:edu +cancer retrieves cancer information provided by educational institutions

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What are the Library's hours?

Current library hours are available from a link on LCC Library's homepage.

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How long does it take the Library to send materials to off-campus and distance learning students?

The average turnaround time for materials in its collection is a few days to a week. The average turnaround time for materials not owned by the Library is about two weeks.

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How do I access the software programs that are listed in the MSDN Academic Alliance Program? (I am a student in LCC's Media, Art, and Information Technologies (MAIT) Department.)

MSDN stands for Microsoft Developer's Network

A  web page on the MAIT department web site explains the Academic Alliance Program to students. The link to the page is: http://www.lcc.edu/mait/academic_alliance.aspx.

If you have more questions after reading the above webpage, contact Jonathan Pulling at 517-483-1350 or pullinj1@lcc.edu.

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How do I create an account with NetLibrary?

In order to read an eBook from off-campus you must set up an account with NetLibrary.

To create a NetLibrary account, follow these steps:

  1. Go to the Library homepage at www.lcc.edu/library

  2. Click on Databases (upper left corner)

  3. Click on the letter "N"

  4. Click on NetLibrary

  5. Enter your LCC Technology User ID and password and click on Submit.

  6. On the NetLibrary homepage click on create a free account (in the upper right corner).

  7. Follow the directions to create your own account with NetLibrary. Then whenever you need to access an eBook, regardless of how you are accessing it, all you will need to do is enter your username and password.

Once you have set up an account, you may view any eBook in the collection. You will be timed out if you do not click on anything in NetLibrary for more than 15 minutes.

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How can I access a practice GED test?:

Practice GED tests are available through one of our research databases called Learning Express Library.
To access Learning Express Library:

  1. Go to the Library's website at  www.lcc.edu/library

  2. Click on Databases (near upper left corner)

  3. Click on the letter "L" (for Learning Express Library)

  4. Click on the link for Learning Express Library. If you are off campus,  a screen will prompt you for your LCC Tech User ID and password. Enter your Tech User ID and password and click on Submit Query. If you do not know your Tech User ID and have not assigned yourself a password, see directions at http://www.lcc.edu/helpdesk/tuid/.

  5. The next screen that comes up will be the Learning Express Library database.

  6. Under "Please Sign In" click on New User

  7. Assign yourself a Username and Password. Learning Express Library requires this so that you can take the test and get the results privately. It is like setting up your own account, but there is no charge.

  8. Once you have signed up, click on Continue.

  9. Click on Continue again.

  10. You will see a list of subjects arranged by topic. Find GED and click on the link.

  11. You will next see a list of GED tests to choose from.

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I have a question about my online course. For example, I can't log into my course, I don't know my password, or I have a question about navigating my course site.

The Library can help you with research for an online course assignment, but you may need to check elsewhere for other questions related to online courses.

For problems accessing your course or difficulties with your Tech User ID (TUID) or password, contact the ITS Help Desk at 517.483.5221.

For a quick tutorial on how to navigate your Angel course site:

  1. Go to the Angel login page at http://angel.lcc.edu

  2. Click on Help.

The Angel Student Quickstart Guide will display.

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How to access LCC Library's research databases:

  1. Go to the Library's website at www.lcc.edu/library

  2. Click on Databases.

  3. Use the Subjects dropdown menu to sort databases by subject or use the alphabetical list to select particular databases.

  4. Click on the title of the database you want.

  5. If you are off campus a screen will prompt you for your Tech user ID and password. Enter your TUID and password.

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I'm having problems accessing the Library research databases from off campus.

Current LCC students and staff can access databases off-campus with a valid Technology User ID (TUID) and password. When you click on a database title on the Research Databases webpage, a new window will open and a login screen will appear. If you have trouble accessing the databases, try these troubleshooting tips.

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How do I choose a research database to find articles about my topic?

Watch this brief tutorial (2 min 38 sec; 2.8 MB) or follow the instructions below:

  1. Go to the Research Databases.

  2. Use the Subjects drop-down menu

  3. Select a subject category

When you use the Subjects menu, you get a list of broad subject categories. Click on a category that is related to your topic. There might be more than one relevant category. If you don't know which category to choose, click on General. The General category lists databases that cover a wide range of topics. Each subject category lists LCC Library's databases that relate to that subject. The list includes the main subject of the database, description of its content and additional notes. (rev 05/04/07)

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How can I find articles from scholarly or professional journals?

The major difference between a journal and a magazine is that a journal is published for an audience with specialized knowledge and a magazine is published for a general audience. Journals may be academic, scholarly, professional or technical in nature.

Most journals are considered highly credible sources of information. Many journals are categorized as peer-reviewed or refereed journals. This is because the journal required a panel of experts to review the articles for accuracy, currency and completeness before accepting them for publication.

To locate journal articles try the following research databases:

Academic OneFile or General OneFile
After entering your search terms in the search box, click in the checkbox to limit the results  to "peer-reviewed publications."

ProQuest Central
After entering your search terms in the search box, click in the checkbox to limit results to "Scholarly journals, including peer-reviewed."

WilsonSelect Plus
After entering your search terms in the search box, click the reviewed journal phrase box and select "Peer Reviewed."

Depending on your topic, there may be other research databases that provide scholarly or professional journal articles. To go to any of the databases listed above, or to select other research databases go to the Research Databases page on the Library Website. (revised 4/10/07)

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What are specialized sources?

Students enrolled in LCC writing courses are often required to use specialized sources for their essays. One type of source that can be considered "specialized" is an academic / scholarly / professional journal that is also peer-reviewed.

Journals are published for a particular or specialized audience, rather than the general public. A journal may be academic, scholarly, professional or technical in nature. For example, JAMA: The Journal of the American Medical Association is written for members of the medical and allied health profession. Articles are often about very specialized medical topics that include technical language, because it is assumed the readers understand the terminology.

Most journal articles are considered highly credible sources of information. This is because many journal editors ask a panel of experts to read the articles for accuracy, currency and completeness before accepting them for publication. These types of journals are called peer-reviewed or refereed.

When students need to determine if a publication is considered a journal or a magazine they can search the Ulrichsweb.com database. A search for a title in this online directory will indicate the document type such as magazine/general or journal/academic. If a publication is a journal and it is also peer-reviewed the refereed icon which looks like a referee's shirt (black & white stripe) will appear.

Referee's shirt = Peer-reviewed = Specialized source

The Ulrichsweb.com database is accessible on the Library Website via the Databases link.

For other types of specialized sources students should check with their instructors. For information about which databases to use to search for peer-reviewed journal articles read the FAQ titled: How can I find articles from scholarly or professional journals? (revised 4/11/07)

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I've lost (misplaced) my StarCard.  Can I check out library materials anyway?

Preferably, we would like LCC students to check out materials using their StarCard, but an official Michigan pictured ID is accepted. If a student has lost her or his StarCard s/he should phone Parking Services & ID at (517) 483-1798 to report or inquire about a lost card and replacement.

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How do I suggest an item for purchase?

You may submit suggestions via the online "Suggested Materials to Purchase" form.

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How do I get a Tech User ID and password?

Please read these directions on viewing your Tech User ID and setting a password.

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Where can I get topic ideas for my paper?

The following research databases may be helpful:

Issues & Controversies @ FACTS.com -- Hundreds of articles are available with analysis and explanations of the opposing points of view of a topic. To identify a possible research topic click on the "Need a Research Topic" button. You can also use the "Quick Access" section to search for topics by title, pro / con topic, or subject. If you are off campus you will need to enter your LCC TUID and password to access this database.

Opposing Viewpoints Resource Center -- The main page of this database displays a list of social issues. Simply click on a specific topic to access viewpoint articles, reference documents, statistics, full-text magazine and newspaper articles, primary documents and links to websites. If you are off campus you will need to enter your LCC TUID and password to access this database.

SIRS Knowledge Source -- The top ten " Pro vs. Con Leading Issues" are presented on the main page. Click on a topic to link to magazine and newspaper articles, government documents, reference and primary sources, and websites about that subject. To access additional leading issue topics click on the "more issues" link on the main page. If you are off campus you will need to enter your LCC TUID and password to access this database.

See also the library's handout "Hot Topics" available in the Research Guides section of the library's website.

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I need to cite information from one of the Library's databases. How do I find the database service URL to use for my citation in my works cited list?

Citations to online databases include the URL for the database service. These URLs are different from the URL seen in a web browser's address box when it displays an article. A list of LCC Library database service URLs is available at:

http://www.lcc.edu/library/find-articles/databases.aspx

You can also use this method to find the database service URL:

  1. Right-click on the database title link in one of the Library's lists of databases.

  2. Select Copy Shortcut or Copy Link Location.

  3. Paste the link into your Works Cited page.

  4. Delete all of the address through url= and after "com" or "org"

The example below shows the database service URL in bold font:

https://envoy.lcc.edu/login?url=http://infotrac.galegroup.com/itweb/lcc_main?db=ITOF

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How can I find videotapes / DVDs on my topic?

  1. Go to the Library's homepage at www.lcc.edu/library

  2. Click on Find Multimedia.

  3. Click on LCC Library Catalog.

  4. Enter your topic in the search box.

  5. From the Format drop down menu select Video-VHS or Video-DVD.

  6. Click on Submit.

  7. A list of videotapes or DVDs on your topic will appear.

  8. If you retrieve no entries, try your search again with different search terms.



Library at Lansing Community College | 517.483.1647 | Contact LCC Library