Click on one or more of the subject areas listed below to find "how to" information related to different technology systems and resources at the college. If you do not find an answer within one of the subject areas shown, you can receive an answer via e-mail.
The Altiris system used by the LCC Help Desk to track technical issues and problems. Altiris allows the Help Desk and all LCC employees to submit, monitor and respond to incidents online. The Altiris web feature is an enhancement - you will still be able to log requests via the telephone (483-5221) or by email (firstname.lastname@example.org)
Banner Web Self Service
The Banner Web Self Service system provides
comprehensive self-service online access to your
employee and academic information.
Computer Hardware Upgrades
Information on college standard software and how to request a hardware upgrade.
Electronic Course Content Delivery (Desire2Learn)
LCC's course management system that includes course sites for online learning.
E-mail for Employees
Lansing Community College uses Office365 for employee email.
Find out how LCC's online work request system works.
Receive assistance through the LCC Help Desk, online advisors and student orientation sessions.
Learning Management System
The Learning Management System is used for online employee training. It allows for easy navigation through trainings personalized for your position at the college.
Answers to commonly asked questions for Access, Excel, PowerPoint and Word.
MyLCC is your personal gateway to technology resources and information at LCC.
Office 365 is the new system that provides us with our email, calendar and SharePoint.
On-campus Printing and Networked Files
Print documents when on campus and access resources stored in network files.
Find out how to request statistical data reports about the college.
System used to request access to some of LCC's systems; such as, voice mail and internet access.
How to create or lookup your Username and reset your password.
Answers to your "how to" questions for Microsoft Windows.
(517) 483-5221 or
(toll free) 1-800-644-4522 option 4
Additional contact information »