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Becoming a Successful Team

Working in a team is an art. Each member of the team must strike a fine balance between team involvement and individual responsibility. For a team to achieve peak performance, its members must involve, support, and trust one another. Strong interpersonal skills are essential in transforming individual contributors into exceptional performers who have a greater impact in their roles.

This comprehensive 20-hour, activity-based, program will help all team members develop the vital skills necessary to communicate clearly, work well as a team, and effectively resolve workplace conflict.

Who should attend:

All team members

Modules (Each module is four hours. See descriptions below):

* DiSC - Behavioral Styles and their Impact in the Workplace
* Communicating with Impact (can be web-based based)
* High-Impact Feedback and Listening
* Navigating Beyond Conflict
* Working as a High-Performance Team

DiSC - Behavioral Styles and Their Impact in the Workplace addresses three of the most common challenges that teams face: motivation, conflict, and communication. Participants learn simple, intuitive ways to make lasting improvements in a team's effectiveness.

 

Communicating with Impact (required foundation course)
You'll learn powerful interaction skills that will enable you to communicate more effectively with colleagues and customers and, in the process, build trust, strengthen partnerships, and achieve desired results.

High-Impact Feedback and Listening helps individual performers effectively deliver both positive and developmental feedback. They also learn how to be receptive
to feedback and to listen to accurately understand the speaker's intended message. In the workplace, these skills help them to optimize and sustain their own and their coworkers' performance.

Navigating Beyond Conflict
You'll learn to recognize signs of conflict, assess the conflict, and serve as a catalyst to encourage those involved in the conflict to achieve resolution.

Working as a High-Performance Team
This training teaches employees how their team can transform itself into a top-performing unit that significantly enhances its impact on the organization. Participants learn the personal, interpersonal, and business advantages of working in teams.

Contact any of our Business Development Managers to find out about customization opportunities for your company or call the BCI office at (517) 483-1857. We are happy to create a training plan for you today!

Business & Community Institute

The Business & Community Institute
West Campus
Phone: (517) 483-1857
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